SN

How can we help?

Premium Fibre Kenya — real humans, on standby.

Support desk online
💬
WhatsApp
+254 793 070 002
Fastest — usually replies in under 5 min
📞
Call the NOC
+254 793 070 002
24/7 network operations hotline
✉️
Email support
info@getstrongnet.shop
For invoices, upgrades, formal requests
Quick actions

Frequently asked

How do I pay my bill?+

Go to portal → Pay → enter M-Pesa number. An STK push will arrive in seconds.

What happens if my internet is down?+

Restart the router. If the issue persists, open a ticket and our NOC will respond in under 30 minutes.

Can I upgrade or downgrade?+

Yes, from your portal at any time. Changes apply at the start of your next cycle.

Is there a contract?+

No long-term contract. Cancel any time, keep the router.

© 2026 StrongNet WiFi · Mombasa, Kenya